If you haven't yet, please run through our upload checklist here.
Reminder > Please use GOOGLE CHROME as your browser.
On your dashboard, click the 'Upload Video' button:
Next, choose whether this is a 'Private Video' or 'Exchange Schedule Video'.
If you're part of a league exchange, you'll see the option pop-up (shown below). If you're an individual team, you won't see the pop-up, but will instead be taken directly to the 'Private Video' option page (see next section, below).
Private Video = Only your team will see these videos.
Exchange Schedule Video = If you are part of a conference, this is the place you'll be uploading your video to. Your whole league will see these videos.
If you choose EXCHANGE SCHEDULE VIDEO:
For teams looking to upload video as part of a league, conference, or exchange, choose the 'Exchange Schedule Video' option. Select which season (if necessary) you wish to upload the video to, and press the 'Upload' button.
Choose whether this is a Conference or Non-Conference game:
From this point on, the uploading process follows the same path as the Game Info Box of a 'Private Video' upload (please see below).
If you choose PRIVATE VIDEO:
Select the type of video this is. Only 'Home', 'Away', and 'Scout' games can be logged. 'Other' and 'Practice' videos are typically for practice or training videos, and may be assigned tags or edits by you and your team.
Fill in the Game Info Box and please make sure it is correct. You CANNOT change it later.
If one is available, please include the online BOX SCORE stats link for your game on the 'Link To Stats' line. For volleyball, please upload a SHAREABLE link (Google Doc, Google Drive, Dropbox, iCloud, etc.) of your team's scoresheet to assure as accurate a breakdown as possible.
If you haven't been set up with logging credits (or if you have a plan which breaks down all your games automatically) select the Add to Library checkbox and your game will be sent directly to the loggers (if applicable).
Otherwise, choose the credit you'd like to use for the breakdown of your game (if any - by default, 'none' is selected).
By default, the Remove Audio option is enabled, and we highly recommend leaving that checked. Removing the audio will decrease the chances of encoding failure.
AGAIN, PLEASE MAKE SURE ALL THE INFORMATION IS CORRECT BEFORE CLICKING 'NEXT' AND UPLOADING: YOU CANNOT CHANGE THIS LATER.
(If you're uploading video for a play-based sport like football or baseball, and need help choosing between the 'Clipped' or 'Continuous' video format, please see this article here.)
'Who Played In The Game?' / Lineup Charts
For greater tagging accuracy and to include such things as an athlete's game-specific jersey number change (or to narrow down a large roster), please denote the specific athletes playing in this game (leaving it blank will send your 'default' roster to the loggers):
Please see this article here for more information on 'who is playing'.
In order for us to tag the player touches in an Advanced Soccer breakdown, please add your players and the positions they occupied, substitutions, etc. Please make sure this list is as complete as possible.
For more information, please see this article.
'Select Video Source'
This option will be available if you use a Pixellot camera system or our VidSwap LIVE! service. You can import your files directly and save yourself the upload.
(We'll continue this article assuming you have video footage to upload.)
If you have a Pixellot camera system you need linked to your account, please let us know at email@example.com.
If you need assistance uploading VidSwap LIVE! video, please see this article here.
The next step is to Upload Your Files.
Uploading Your Files
If you have two or more angles to upload for your game (a sideline angle and an endzone angle, for example), please see 'Multiple Angles', below.
To select your video files, in the 'Upload Video' box, click 'add angle'.
Navigate to the spot on your computer where your video files are, select those files (you can use your 'Shift' or 'Control' keys to select multiple files, if necessary) and press the 'Open' button. Dragging and dropping the elected files into the upload box will NOT work:
Please do NOT upload different CLIPS as different ANGLES. The basic rule (barring an odd event like needing to switch cameras halfway through a game because the battery died, etc.) is to load all of one camera's footage as one angle.
The order you set these videos in is the order we will "stitch them together" before logging your match. PLEASE ARRANGE THESE FILES IN THE ORDER THAT THE GAME PROGRESSES CHRONOLOGICALLY. If there is an error in the running order of your video, you will have to re-upload the game, and potentially have it re-logged.
If you need to add a second (or more) angle of footage (such as an endzone video), after putting the first angle footage in the upload box (but BEFORE pressing 'Upload File(s)'), press 'Add Angle' again and select that footage for the 'add 2nd Angle video'.
(Repeat as necessary for 3rd and/or 4th Angle video clips.)
If you're on an AVCHD camera in MP4 mode, the files are usually located in a DCIM folder, then labeled as .MP4.
If you're uploading from an AVCHD camera in AVCHD mode, the files will be located in the PRIVATE > AVCHD > BDMV > STREAM folder. You will want the .MTS files.
If you're on a newer Mac, the AVCHD folders will be packaged in a Quicktime file and you'll need to copy the video files onto your desktop so they can be grabbed for uploading. Simply right click (or 'Ctrl' + mouse click) and 'Show Package Contents' for AVCHD and BDMV until you reach the STREAM folder. Again, you'll want to move those .MTS files to your desktop before uploading them:
Please do NOT upload the VIDEO_TS.VOB file that is around 60 KB. That is an index file, not video, and will crash your upload.
Once added, click 'Upload Files'.
Note: you can drag and drop the files to reorder, if needed.
About copying your BOX SCORE stats link for the game
This is a very important step in making sure your game is tagged as accurately as possible. If you're a college or pro team, your stats are usually available online, right after the game. Please paste the link to your Box Score page on the 'Link To Stats' line in your Game Info box at the beginning of the upload process:
High schools and club teams may not always have those, and that's okay, but if you do have them, please add them.
If you've already uploaded but the upload was interrupted (leading to only part of the game being online), you can continue the upload:
For play-based sports like football, baseball, or softball, if you were uploading a 'Clipped' match you can continue the upload from where it left off; you don't need to re-upload the whole thing. If you were uploading a 'Continuous' video, you do need to re-upload all files again.
For flow-based sports like soccer, hockey, basketball, or volleyball, you'll need to select all of the files and angles for the game and re-upload.
Select the playlist you're looking to re-upload, and choose the "upload" box to the right of the playlist title.
You can report a problem with a Schedule event or game by clicking the 'report problem' link from the event dropdown.